Freight Forwarder Software and Automation


It is well known that the freight forwarding industry is a highly competitive one and a lot of businesses are struggling to gain market share. Since the world today is now being driven by new technologies, the business area is also seeing change at a rapid pace, ever since the digital freight forwarders have set a benchmark for other players in the business. As a result of this intervention of technology, customers today, are really intolerant towards slow performance, lack of visibility and also too much paperwork. This means that the need for freight forwarding software is quite pressing and in this blog, we shall talk about the advantages of incorporating software solutions and how it can help you stay ahead of your competition:

Why Automation Improves Business?

The effect of automation can be felt across industries and significant impact is made on order handling, project management as well as customer service. AI enables automation of routine tasks, while machine learning opens up avenues for the software to learn as well as perform much more sophisticated operations. Though there are plenty of benefits of automation for your business, the most important ones for a freight forwarding system include the production of labor and increasing your cost efficiency. Apart from this, a freight forwarding system can actually help in improving the quality, accuracy, timing as well as the position of your work. Automating your business can help in improving freight management by giving you access to a vast logistics network of tools for all your needs and enhance your profitability. 

This brings us to the next important question

Why Freight Forwarding Software Is So Important?

Freight forwarding software understands how automation is important in order to manage freight operations. To this end, developers have designed and created processes that can assist your freight forwarding company with all sorts of freight operations. With years and years of intensive research that has been put behind the creation of freight forwarding software, it is capable of fully streamlining all your business processes. Since software developers have a detailed understanding of what all is required in the freight forwarding industry – Freight forwarding software hence provides you with all the innovations that are perfectly matched to your business’s requirements.

Freight Management SoftwareContracts that are done manually end up requiring a lot of labor and might even have errors. Therefore, freight forwarders benefit largely from logistics software that can help in getting rid of papers and automate contracting as well as store contracted rates that allows the best vendor to be awarded the job on the basis of the present criteria and other factors such as price, location or even performance.

Since most freight management software today contain a planning module that ends up recommending routes to the user on the basis of the specified criteria, this helps users in evaluating the options and then make the final decision. When the choices are entered into the logistics software it creates an electronic tracking data for the project and also generates the freight paperwork

The Key Processes Of Freight Software:

 Logistics software includes key processes such as:

  • Automated Decision-Making: Once a freight forwarder enters the specific criteria in the Freight software in order of importance the software analyses all available options and then determines which is the one that best fits the criteria
  • Automated Execution: Software automates a lot of your processes that are quite necessary in order to complete a freight forwarding order such as the carrier rate acceptance, dispatching as well as tracking.
  • Automated Administration: A lot of administrative functions are automated through logistics software. It has plenty of features that can track your customs clearance, invoicing as well as booking, etc. It can also send delay as well as accident alerts.
  • Automated Measurement: One of the key benefits of a logistic software is how it creates for you key performance indicators, which can help in ranking vendors on the basis of how consistently they have achieved goals set for them. 

The bottom line is that automation has been revolutionizing business and freight forwarding is not an area that has not been affected by it. With a lot of your tasks being automated, freight forwarders can now create efficient processes that will help them in saving administrative cost while also improving upon customer experience through a CRM for freight forwarders. With the software continue to develop and provide you with further efficiencies, businesses who utilize a freight management software to streamline their processes end up advancing much beyond their competition, which is relatively less tech-savvy. 

ShipThis provides you with state of the art, cloud-based software solutions for freight forwarding and logistics organizations. Our complete software solutions are designed to take care of every aspect of your business and are as good for small transportation companies as they are for advance global organizations. 

To get a taste of how ShipThis works contact us for a free software demo today.